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Charge 3 heart rate too high

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‎09-16-2021 04:56

‎09-16-2021 04:56

Charge 3 heart rate reading way too high peaking at over 170 BPM while sitting at my desk. Have tried reboot, long reboot, switching it off and on again, updating the app but nothing works. Any suggestions?

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‎09-16-2021 19:01

‎09-16-2021 19:01

Welcome to the Fitbit Community, @alijar.

 

Thank you for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

 

There are some factors that can affect your heart-rate reading on your Fitbit device. Please follow these tips to resolve heart-rate tracking issues.

 

Whether you continue having difficulties after follow our recommendations, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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