help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 home button not working and not connecting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-25-2022 02:39 - last edited on ‎09-07-2022 09:05 by Fitbit Moderator

‎08-25-2022 02:39 - last edited on ‎09-07-2022 09:05 by Fitbit Moderator

Hi,

My home button is not working. This fitbit is a replacement from my old fitbit, and after a year its broken again.

I followed the steps from cleaning to connecting it to the charger and clicking the button but nothing works.

Now, I removed it from my app and try to reconnect again, and now I get an error after typing the pin to pair.

"The operaion couldn't be completed (Airlink.AirlinkRequestError error 0.)"


Please help.

Thanks!

 

 

Moderator edit: updated subject for clarity. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-07-2022 09:11 - last edited on ‎03-31-2024 11:22 by Fitbit Moderator

‎09-07-2022 09:11 - last edited on ‎03-31-2024 11:22 by Fitbit Moderator

Welcome to the Fitbit Community, @shanicxx. I'm sorry to hear about your Charge 3 experience.

I noticed that you already got in touch with our Support Team and received assistance.

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer