Charge 3 how do you turn off alarms?

[Mizpix]

In the last few days my charge 3 has some how set an alarm to go off at 4:30am.. I didn’t set the alarm.. how do I turn it off?? 

[EdsonFitbit]

Welcome to the Fitbit Community @Mizpix.

Thank you for the information provided.

I would recommend checking if there is any silent alarm set for that time. For instructions on how to turn off a silent alarm, please visit this article, open the menu "How do I delete or turn off alarms on my Fitbit device?" and follow the instructions.

If you don't find any alarm, please restart your Fitbit Charge 3 by following these steps.

In addition, you can perform a long restart:

1. Connect the device to the charging cable. 
2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
4. The device turns off.
5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
6. Remove the device from the charging cable. The device shuts down.
7. Important: Plug the device into the charging cable again.

Hope this helps.

[Miselaineous]

I followed the instructions, but on my device (Charge 3) all I can do is to change the time, there is no option to turn off or delete.  I have tried swiping up, down and sideways, and clicking, but it always goes to the time change part.

[EdsonFitbit]

Thanks for visiting the Fitbit Community, @Miselaineous.

In the link shared above, you can find instructions to turn off alarms On-device, Fitbit app or fitbit.com Dashboard.

Whether you are still not able to do it, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

See you around.