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Charge 3 inaccurate distance

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‎03-21-2021 13:39 - last edited on ‎03-22-2021 04:05 by Fitbit Moderator

‎03-21-2021 13:39 - last edited on ‎03-22-2021 04:05 by Fitbit Moderator

I haven't worn my fitbit charge 3 in a few months.  It's charged, syncing to my phone but when I used it the distance was off by a mile less than what I walked.

 

 

Moderator Edit: Clarified subject

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‎03-22-2021 04:05

‎03-22-2021 04:05

@nannybanany It's great to see that you've visited the Fitbit Community!

 

Your device uses the number of steps and stride length to calculate the distance. You can improve the accuracy by measuring and logging your stride length. Feel free to use these instructions to do this.

 

Hope this helps.

Alvaro | Community Moderator

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