The main app screen says I slept for 7h 52m but the Time Asleep screen says 4h 19m and very little deep and REM sleep.
It has given me a sleep score of 82 which is obviously based on the longer sleep data but shows the shorter sleep on the Sleep Schedule screen and nothing at all on the Hours Slept screen.
4.06am is when I got up to use the toilet. I went back to sleep afterwards but tracking did not continue. It does this quite often.
I have rebooted the Fitbit and uninstalled/reinstalled the app. The Fitbit is clean, in the correct place and not too loose or too tight.
EDIT - I have just done the above reboot etc again and it has now picked up the correct data. This is very annoying as I have to manually override the wake up time quite often when I get up to use the toilet and it thinks that's the end of my sleep.
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Thank you for visiting the Fitbit Community, @Bitfit_Janet.
Thanks for trying to resolve the issue with your Fitbit Charge 3 before contacting us.
I would recommend setting up your Tracker as a replacement device:
- Tap the Today tab
, and tap your profile picture.
- Tap Set Up a Device.
- Choose your device and follow the on-screen instructions to continue.
In addition, you can set your device to track sleep in sensitive mode. For information about this setting, please visit this article and open the menu "What's the difference between the normal and sensitive sleep setting?".
Hope this helps.
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