Charge 3 information inaccurate

[SunsetRunner]

Why is Fitbit accepting that is users have to... increase our stride length to an incorrect stride length, pretend our non-dominant hand is the dominant hand, log driving activity to make up for miscalculated steps, tell us not to go beside a fan etc, etc, etc, etc... I am at a complete loss as to how this all seems to be somehow acceptable to a company that is promoting itself as a leader in its field.

If I had known Fitbit was this bad I would have never allowed myself to be conned into buying this piece of rubbish, biggest problem is Fitbit users won’t tell you how bad it is until you buy one, I guess like me they are too embarrassed to admit they were conned into buying what I can only describe as a useless inaccuracy piece of junk... But the worst part for me is Fitbit accepting and promoting these "workarounds" while happily selling units knowing they don't work.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you here, @SunsetRunner.

I understand how are you feeling and appreciate the feedback provided. About the accuracy issue you are experiencing, can you please be more specific about it? In the meantime, check the help article: How accurate are Fitbit devices?.

I will see you around. 🙂

[SunsetRunner]

Thanks but its ok .Fitbit Customer support have told me to "pretend I am a foot taller" to fix their problems and inabilities, Fitbit is defiantly a market leader and I am not a bit ashamed that I was scammed in spending my money .