Charge 3 is constantly vibrating and screen going on and off

[Lyndaly]

All of a sudden the Fitbit keeps vibrating then the screen keeps switching between click face and the notification screen. Had to take it off. The charge is at 42% so it’s not battery life.

Moderator edit: updated subject for clarity

[Cissygirl]

I am


Sent from Yahoo Mail for iPhone

[JackyLa]

I've given up and have now purchased a much, much cheaper wrist monitor so if this breaks down I won't be so pee'd off.

[PrakharK]

Same thing has been happening to my Charge 3 too. I have Blaze and Charge 2 also but they are working fine.

Software is bad too, I have been facing so many issues with its sync and tracking.

Its sad that there is no solution to this problem. 

[Cgroves]

Just as a warning, fit that well delete this comment because you are
talking about about them.

[Mamadopp]

I am having have the same issue. I have tried to reset (I get the smiley face) without success. I have tried this method, but I never get the vibrations described and it never resets. The device is even buzzing between the home screen and notifications while it’s on the charger. It was a gift for my birthday last August, so it’s less than a year old. 

[Cgroves]

Call support

[JuanFitbit]

Hi everybody! Thank you for your comments and Feedback. 

@Cgroves : if one of your post have been removed, you should have received a PM where you were informed of  Community Guidelines your post violated.

@JackyLa , Support is still awaiting your reply with the information needed. 

@PrakharK  I've informed Support and also included the information you provided about the wristbands. 

@Cissygirl @Mamadopp , Support will also open a case for you !

@PrakharK @Cissygirl @Mamadopp , Support will be contacting you via Email . Due to recent events affecting our support team, it may take longer than usual to respond.

[klgl]

I tried the fix and it did not work any other suggestions 

[JuanFitbit]

Hi @klgl , thank you for your information and for trying to solve the situation by yourself. Nice to see you in the Community! 

I've informed Suppor and they'll be contacting you via Email . Due to recent events affecting our support team, it may take longer than usual to respond.

[PrakharK]

Why there is no solution to this yet? This problem has been existing for very long now.

[PrincessTau]

I had the exact same problem yesterday.  Now it's just completely dead, despite charging it. I've tried the instructions for restarting it, but nothing happens.

[PrakharK]

I charged mine 10 minutes ago, battery is 72% now.

My fitbit has its own heartbeat now, vibrates rapidly without display, I am waiting for it to die and stop vibrating.

On the same hand, fitbit is not having its support service active on mail.

[_Birdie123]

No solution

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[ChrisH64]

I also have this problem.  I tried the restart that was described and each time I either get a smile face or a horizontal line, but am not able to change the face display.  Mine is a little over a year old.  Could you please help?

[Shameless01]

This happening to mine now. Have tried all the reset techniques as mentioned and still doing the same thing. Rather poor for a product that’s only 8 months old

[Hlthnutwnnbe]

My fitbit starting doing something similar.  The screen is blank and when I push the side button it just vibrates.  I put it on the charger last night for about 20 - 30 minutes and it started to work.  This morning it is back to just vibrating the app cannot detect the device. I just got the device in January.  

[Ashley-97]

Ive tried everything mentioned and mine still isn’t working! 

[ChrisH64]

Sent from my iPhone

[ChrisH64]

I contacted customer service (go to your dashboard, then help) via online chat. Turns out mine was still under warranty (they have a 1 year warranty) and they are sending me a new one!

[Alliekennedy123]

I tried this method. Now progress bar is stuck on screen and it won't operate at all!

Have plugged it back into charger but now seems completely unresponsive.