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Charge 3 is hot and screen is black

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‎07-25-2020 12:18 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-25-2020 12:18 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

I put my charge 3 on the charger when I fell asleep. When i woke up the screen is black and watch is hot. I tried restarting it and i get no response at all from the watch. I put it on the charger. Pushed the button for 15 secs. Took it off the charger then back on. No response.  Any help please?

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‎07-25-2020 12:49

‎07-25-2020 12:49

I'm having the same problem. Started yesterday afternoon.   However minev s not hot but nothing appears on the face

 

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