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Charge 3 is not displaying across entire face

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‎06-17-2020 04:14 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

‎06-17-2020 04:14 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

My charge 3 like other people have reported is quite new but suddenly has blank spaces and missing the top and bottom of the display screen.

Have tried the restart and changing clock face but this has not resolved.

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‎07-01-2020 12:27

‎07-01-2020 12:27

Welcome to the Fitbit Community @CTiel.

 

I'm sorry to hear that you are having difficulties with the display of your Fitbit Charge 3. Thank you for the information provided and for trying to resolve the issue before contacting us.

 

To evaluate this situation, I created a case with Customer Support. Please check your inbox on the next days. They will let you know how to proceed.

 

If you have any question, please let us know.

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