06-01-2021 11:13
06-01-2021 11:13
My Charge 3 worked great up until two days ago. Suddenly, the battery is draining rapidly and it says my heart rate is 135 when I’m inactive. I took my pulse and it was 64 while the reading was very high. As for the battery, it was at 100% this morning and now, four hours later, it’s at 50%.
06-01-2021 11:33
06-01-2021 11:33
Me too, just started yesterday, battery drains to 15% within a few hours. What’s up Fitbit?
06-01-2021 18:50
06-01-2021 18:50
Same issue for me and same questions for Fitbit. What gives? I only had to charge my Charge 3 every 9 or 10 days until 3 days ago. Now the battery drains from 100% to 0% in less than 6 hours!
06-02-2021 02:44
06-02-2021 02:44
Same here
06-02-2021 11:14
06-02-2021 11:14
Same here.
06-02-2021 15:55
06-02-2021 15:55
Same here. Started Monday morning and been draining super fast ever since
06-03-2021 05:06
06-03-2021 05:06
Hello everyone. Thanks for participating in the community forums.
I am sorry for any inconvenience caused and thank you for the information and for the troubleshooting steps you've followed. I'd like to let you know that the battery life of your Fitbit devices can be affected by some factors. For instructions about how to extend the battery life, I recommend checking this help article: Can I extend my Fitbit device's battery life?
@Miscwms, @NikkiShah I was able to see that you have contacted our Support Team and they have provided information and assistance for your concerns. If you still have questions about the outcome of your case, I recommend replying back to them and they will be glad to continue working on your cases.
See you around.