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Charge 3 is not registering sleep or mindfulness data

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‎10-30-2020 02:21 - last edited on ‎11-03-2020 05:17 by Fitbit Moderator

‎10-30-2020 02:21 - last edited on ‎11-03-2020 05:17 by Fitbit Moderator

Charge 3 not registering sleep hours or Mindfulness zone.

 

 

Moderator edit: updated subject for clarity

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‎11-03-2020 05:16

‎11-03-2020 05:16

Hi @Letterfad, welcome to our Fitbit Community. I'm sorry to hear that your Charge 3 stopped registering your sleep data and mindfulness zone.

 

Please restart your Charge 3 as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep. Also, visit this article which provides more information about how to start a mindfulness session.

 

Finally, monitor your tracker and see if it registers sleep and mindfulness data.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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