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Charge 3 is not responding to touch

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‎07-18-2020 13:20 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

‎07-18-2020 13:20 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

Have tried restarting my Fitbit charge 3 a few times... but still the screen is unresponsive to my touch.

 

 

Moderator edit: subject for clarity

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‎07-20-2020 19:02

‎07-20-2020 19:02

Welcome to the Fitbit Community, @Fayeroche17.

 

I am sorry to hear your Charge 3 is not responding to touch. Thanks for trying to resolve this, I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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