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Charge 3 is not syncing, the app says looking

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‎03-21-2022 00:37

‎03-21-2022 00:37

My charge 3 hasn't synced in 5 days now. Tried restarting, uninstalling the app, the system is all up to date, turning off and on Bluetooth and yet nothing works

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4 REPLIES 4

‎03-21-2022 07:23

‎03-21-2022 07:23

My strategy for sync problems is to restart (not factory reset) device, and reboot phone.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-21-2022 16:47

In response to JohnnyRow

‎03-21-2022 16:47

But I’ve done restarting many times 

Best Answer

‎03-24-2022 06:40

In response to theepshi

‎03-24-2022 06:40

Welcome to the Fitbit Community, @theepshi. Thank you for sharing all the steps you have followed in order to sync your Charge 3.

 

Could you please confirm that you have followed advise of help article: Why won't my Fitbit device sync?

 

Thanks for your suggestion @JohnnyRow.

 

Keep on visiting your forums. 

Andrea | Community Moderator, Fitbitp>

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Best Answer

‎03-24-2022 06:51

In response to AndreaFitbit

‎03-24-2022 06:51

Also note @theepshi  replied to me that had restarted several times but seemingly ignored the part I said about rebooting phone.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer