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Charge 3 is not tracking my activities

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My Fitbit shows only intermittent data for exercise even though it is worn 24/7

 

 

Moderator edit: updated subject for clarity

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Hi there @Sallid, welcome to the Community Forums. Thanks for the details provided.

While reading your post I was wondering if you're manually recording your activities or you let SmartTrack to detect them? Are there some days when you manually log activities? How often does this happen? Have you tried restarting your Charge 3? 

It would be great if you can take a look at the following articles:

If you have noticed that your tracker doesn't syncing at all, not only your exercises but other data, see: Why won't my Fitbit device sync?

Give this a go and let me know the outcome. 

Maria | Community Moderator, Fitbit


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Thanks for the help. I don’t log anything manually. My Fitbit is just
missing data. A couple of hours here and there, but in some cases for half
a day. I’ve restarted it just now, so I’ll see how it goes from here.
Thanks
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Hi @Sallid, thanks for the details provided and for taking the time to restart your Charge 3. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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