Charge 3 is randomly stopping my exercises

[littleizzy]

I’ve had my Charge 3 for under 6 months. I’ve had quite a few issues with this one in comparison to the Charge 2 I had before this upgrade. Anyway, the latest issue - Before I start exercise, namely weight lifting, I select the relevant option under exercise tab on the Charge 3 and I press start and it shows what it normally shows. I would usually complete my exercise and then stop the exercise on the Charge 3 and it would show me my stats etc. Now however, when I’ve finished exercising, I look down to tell Charge 3 that I’ve finished exercising and it’s already stopped. I check on the app and it stops 15 mins into exercise, 23 mins into exercise, 32 mins into exercise and so on and so forth. I have no idea why this has started happing or how to fix it! Other issues have been - not charging to 100%, not charging further than 99%. Not tracking my sleep at all even after all troubleshooting. Info not going across to MyFitnessPal. Most of these issues are mostly okay now though. 

Moderator edit: updated subject for clarity

[MarreFitbit]

Hello there @littleizzy, welcome to the Community Forums. We apologize for the late response, due to recent events affecting our operations, we're taking longer to respond.

I'm sorry to hear that your Charge 3 is randomly pausing your exercises before you finish them. I've seen you contacted our Support Team after posting here and saw that they've told you what's going on with your exercises being randomly stop.

We hope to get you back on track soon. Let us know if there's anything else we may do to assist you in the meantime.