10-01-2021 08:21 - last edited on 10-02-2021 09:43 by AndreaFitbit
10-01-2021 08:21 - last edited on 10-02-2021 09:43 by AndreaFitbit
Charge 3 not charging
Moderator edit: updated subject for clarity.
10-02-2021 09:50
10-02-2021 09:50
Thanks for getting back to us and for letting us know that your Charge 3 isn't charging @Patty04.
Please try the solutions below:
Make sure you use the charging cable that came with your device, as most cables aren't compatible with other devices.
Check the alignment and try reconnecting your device to the charging cable. For more information, see How do I charge my Fitbit device?
Keep on visiting the forums.