help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 isn't receiving phone and text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2021 06:26 - last edited on ‎05-07-2021 06:46 by Fitbit Moderator

‎05-07-2021 06:26 - last edited on ‎05-07-2021 06:46 by Fitbit Moderator

I recently got an iPhone 12 Pro & now my fit bit isn’t showing phone calls or messages & I can’t figure out how to fix it? Please help 

 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-07-2021 06:57 - edited ‎05-07-2021 06:57

‎05-07-2021 06:57 - edited ‎05-07-2021 06:57

Hello @Jonnamama. Welcome to the community forums!  

 

Thank you for the information. If your Charge 3 isn't receiving notifications, I recommend following the troubleshooting steps suggested in this help article: How do I get notifications from my phone on my Fitbit device?

 

On a side note, please take into consideration that the Fitbit App works well with any mobile device that meets the requirements listed in this link: 

https://www.fitbit.com/global/us/technology/compatible-devices. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
Best Answer