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Charge 3 isn't recording sleep score

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‎01-16-2020 22:24 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-16-2020 22:24 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

In the morning I have no sleep score, I just receive a minimum of info.

 

 

Moderator edit: subject for clarity

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‎01-17-2020 03:08

‎01-17-2020 03:08

Welcome to the Community, @Patsy64.

 

You must see sleep stages to see a sleep score. For more information, I recommend checking the help article: What should I know about sleep stages?. If you see sleep stages but don’t see a sleep score:

  • Note that it may take a few minutes for your sleep score to appear. 
  • Update the Fitbit app to the latest version. For instructions, see the article: About the Fitbit app.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-21-2020 22:01

In response to AlejandraFitbit

‎04-21-2020 22:01

Alejandra,

 

I have done what you suggested and updated the app and have given it plenty of time, however, my sleep score still did not record last night.  Do you have any other suggestions? Thanks

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