Charge 3 isn't showing activity, sleep and water

[Pandabare57]

My activity, sleep and my water does not show on my Charge 3 when I have done the sync, is this something you have to do manually? Also when I select alarm on my Fitbit, it goes black.

Thank you

Shelly

Moderator edit: subject for clarity

[AlejandraFitbit · Accepted solution]

It's great to see you around @Pandabare57.

Are you able to see your activity, sleep and water information on the Fitbit app? Is your Charge 3 syncing properly? If the issue is with syncing, I recommend following the instructions provided in the help article: Why won't my Fitbit device sync?.

Regarding your inquiry, in order to see this information on the Charge 3 you need to log the water. Sleep and activities are transfer when syncing. Also, confirm that you are following the steps in the article: How do I manage alarms on my Fitbit device? to setup your alarms.

I hope to hear from you soon. 

[Pandabare57]

Hi AlejandraFitbit

Yes i am able to see my activity , water and sleep on the app, so will try reading the article on sync. and on Alarms

Thank so much

Shelly 

from Canada

[Shailja-Yadav]

Hello,

Were you able to achieve this? i am also not able to see my sleep and water intake stats on device. i can only see that on app.

Regards,

Shailja