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Charge 3 isn't syncing with either iPad or iPhone and shows wrong time

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‎08-08-2021 10:50 - last edited on ‎08-08-2021 12:40 by

‎08-08-2021 10:50 - last edited on ‎08-08-2021 12:40 by

What do I need to do to correct this - also the time is about 2 hours off present time.

 

 

Moderator edit: subject for clarity 

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‎08-08-2021 12:39

‎08-08-2021 12:39

Welcome to the Fitbit Community, @Moose1965.

 

Thanks for the details shared in your post. Time on your tracker should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? 

 

By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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