Charge 3 isn´t syncing with the app

[SmittyM]

My charge 3 stopped syncing to my android phone. So far, I have rebooted the phone and the Charge 3, turned off and turned on bluetooth on the phone.  I next removed the device from the app and reinstalled it with the bluetooth code. Finally I uninstalled and reinstalled the app on the phone.

Now it doesn't seem to pair.  I get the code and enter it on the phone; after a while the phone screen goes off, when I turn the screen back on, it is blank.

Any suggestions or is the fitbit trashed?

Moderator edit: updated subject for clarity. 

[SmittyM]

Update:

I left the white screen on for about a half hour and when I came back to it - it now works. Don't know what fixed it.

[Julieisfab]

Mines doing this too, hasn't synced since April 🙈 I'm going to try what you suggested and just wait. Thank you 👍

[AndreaFitbit]

Thanks for getting back to us @SmittyM and welcome to the Fitbit Community, @Julieisfab. Thank you for sharing your Charge 3 syncing inquiry. 

I'm glad that you were able to resolve the situation @SmittyM.

@Julieisfab, please follow instructions of help article: Why won't my Fitbit device sync?

Keep on visiting the forums.