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Charge 3 isn't updating to 1.88.11

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‎10-08-2020 22:48 - last edited on ‎10-09-2020 13:11 by

‎10-08-2020 22:48 - last edited on ‎10-09-2020 13:11 by

I have a charge three which i sync to a windows app. the app says it's got the latest update but it doesn't have the 1.88.11 update. how do i remedy this?

 

 

Moderator edit: subject for clarity 

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‎10-09-2020 13:10

‎10-09-2020 13:10

Welcome to the Fitbit Community, @hesitantlyalien.

 

I appreciate your participation in the Forums and sharing your concern about the latest firmware version on your Charge 3. I appreciate the additional details and I am glad to help. I would like to advise that firmware updates are no longer supported on Windows 10. I recommend to pair your tracker with a compatible device in order to update your device's firmware: How do I update my Fitbit device? After updating your tracker's firmware, you can re-pair the tracker to your Windows 10 device and continue syncing it. 

 

Let me know how it goes. I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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