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Charge 3 jumping thru screens and shut down

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‎07-20-2022 13:51 - last edited on ‎07-22-2022 09:49 by Fitbit Moderator

‎07-20-2022 13:51 - last edited on ‎07-22-2022 09:49 by Fitbit Moderator

My fit bit ,just starting jumping thru the screens ,then just shut down .Phone said low battery ,even though was fully charged day before .Now won't charge at all .Just does line across screen then blank .Tried cleaning contacts ,tried reset ,tried changing clock .Tried contact on line support chat ,but nothing happens. This happened last time and was replaced but is just over 2 yrs now 

 

 

Moderator edit: updated subject for clarity. 

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‎07-22-2022 09:55

‎07-22-2022 09:55

Welcome to the Fitbit Community, @Munger76. Thank you for letting us know about the steps that you have followed in order to make your Charge 3 work.

 

I understand how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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