Charge 3 keeps flashing and the battery is draining

[Beachwalking]

My charge 3 keeps flashing and draining the battery. I have tried to reset it just nothing is working. I have only had this for a year. What can be done?

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hello there @Beachwalking, welcome to the Community Forums. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond.

Thanks for taking the time to restart your Charge 3 in order to solve the screen odd behavior. Nice way to go!

If you haven't done so yet, I'd suggest performing a long restart on your Charge 3 by following these steps: 

1. Connect the device to the charging cable. 
2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
4. The device turns off.
5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
6. Remove the device from the charging cable. The device shuts down.
7. Important: Plug the device into the charging cable again.

If the long restart does not work either, on Fitbit Charge 3 restart your tracker from your wrist. Open the Settings app and tap About > Reboot Device. 

For the battery short life, please see: Can I extend my Fitbit device's battery life?

Give this a go and let me know the outcome.