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Charge 3 lines across the screen and it won't hold a charge

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‎02-04-2021 12:44 - last edited on ‎02-05-2021 03:20 by Fitbit Moderator

‎02-04-2021 12:44 - last edited on ‎02-05-2021 03:20 by Fitbit Moderator

Hi there!

 
My Charge 3 recently developed lines across the screen and it also will not hold a charge.  It was freshly charged (to 93%) last night and the battery died by lunch!  what should I do?
 
Moderator Edit: Clarified subject
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‎02-05-2021 03:24 - edited ‎08-30-2023 07:50

‎02-05-2021 03:24 - edited ‎08-30-2023 07:50

Hi there @Haackeg, welcome to the Community Forums. Thanks for the sharing the details about the issue with your Charge 3. 

Check out this thread for our recommendation on how to help with the lines across the screen. 

As for the battery, please check Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


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