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Charge 3 logging thousands of steps while I sleep

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‎10-05-2020 06:54 - last edited on ‎10-07-2020 20:43 by

‎10-05-2020 06:54 - last edited on ‎10-07-2020 20:43 by

Either aliens are making me run a treadmill from 3:00 - 3:30 am or somethingis wrong with my Charge 3! 😜. I'm waking with 5,000+ steps at least once a week. When I look at the app it says it happens around 3 am and that many steps happen in 15 min. What gives?

 

 

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‎10-07-2020 20:42

‎10-07-2020 20:42

Welcome to the Fitbit Community, @JJurney.

 

I am sorry to hear your Charge 3 is logging thousands of steps while you sleep. I appreciate the additional details, I understand how you are feeling and I am here to help. I recommend restarting your tracker by following the steps from this help article: How do I restart my Fitbit device?

 

You can remove the extra steps from your daily total by following the instructions in this help article: How do I delete steps and floors in the Fitbit app? 

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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