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Charge 3 loose clip to attach the band

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‎12-13-2020 20:45 - last edited on ‎12-15-2020 10:54 by Fitbit Moderator

‎12-13-2020 20:45 - last edited on ‎12-15-2020 10:54 by Fitbit Moderator

Hi, i have the fitbit 4 2 years ago, as the band fell apart, I realized that the small plastic « clip » behind the watch became too loose to hold the band, any solution?

 

I’ve bought other bands to try on, and the issue remains the same, I can not clip the band to the watch anymore. 

has anyone got the same issue? Is it worth looking for a repair shop? 

thanks

Ga

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎12-13-2020 21:23

‎12-13-2020 21:23

Not that this helps your problem, but the Charge 4 was only released 15 April 2020.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-13-2020 22:26

In response to JohnnyRow

‎12-13-2020 22:26

You are right, it was the fitbit charge 3.

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‎12-14-2020 10:30

In response to Ga123

‎12-14-2020 10:30

Your best chance would be to contact Fitbit. 

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