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Charge 3 mileage/distance ALWAYS inaccurate

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‎06-25-2020 14:54 - last edited on ‎09-16-2020 09:27 by Fitbit Moderator

‎06-25-2020 14:54 - last edited on ‎09-16-2020 09:27 by Fitbit Moderator

As an active person, I use my Fitbit daily to track steps and activities. I am.an avid runner, biker, and walker.

Every activity I track with Charge3 is WRONG.

I biked just over an hour today for 11.25 miles (accurately tracked with my garmin) and my Charge showed the distance at 3.12 miles. Though this is a single instance, this issue occurs every day with each activity I perform 6 days a week.

This happens every day with each activity; I feel the only think it can track correctly is steps. I enjoy the community aspect of the Fitbit but the tracker is so poorly able to track such basic data I am so disappointed.

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