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Charge 3 - no display, resets not worked

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‎01-22-2020 01:11 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-22-2020 01:11 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

I have a Charge 3 that has no display.

I have tried the 2 different resets that are recommended in here, and also tried changing the clock face.

None of these has worked.

This seems to be a common issue, can you not fix it and provide a firmware update?

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2 REPLIES 2

‎01-22-2020 03:45

‎01-22-2020 03:45

Hi @Marchogion  as the usual things have not helped, you will need to contact Support.

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-27-2020 01:48

In response to NellyG

‎01-27-2020 01:48

Replacement unit sent by support.

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