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Charge 3 no longer vibrates to announce my emails or text messages

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‎09-11-2021 12:49 - last edited on ‎09-11-2021 17:04 by Moderator Alum

‎09-11-2021 12:49 - last edited on ‎09-11-2021 17:04 by Moderator Alum

Why aren't I getting my email or text notifications on my Charge 3.  It's supposed to do that but suddenly has stopped?

 

 


Moderator edit: subject updated for clarity

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‎09-11-2021 17:03

‎09-11-2021 17:03

Hi, welcome to the Fitbit Community forums, @Teensit.  

 

Thank you for all the details that you've provided regarding the inconvenience that you've been experiencing with your Charge 3 device. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. In this case, they will let you know how to proceed. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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