04-18-2021
13:05
- last edited on
04-19-2021
04:16
by
WilsonFitbit
04-18-2021
13:05
- last edited on
04-19-2021
04:16
by
WilsonFitbit
Following up the draining 10% an hour problem, the fitbit no longer charges properly.
It shows 100%, all happy. Put it on for 1 minute, drops to 1% then 0...dies.
I haven't gone over this cycle over 10 times, each time letting it charge for 30 minutes to an hour.
Sometimes I would reset it when it's done at 100%, it may show just 1% again for a bit, then 100%.
I reset it and it shows 1%. It just bounces between 100% and 1%.
No, if the contacts are dirty, it wouldn't be charging at all.
Moderator edit: subject for clarity
04-19-2021 04:19
04-19-2021 04:19
Hello @Piggy. It's great to see you around.
Thank you very much for the detailed information and I also appreciate the troubleshooting steps you've followed. While you have restarted or reset your Fitbit device, I would recommend performing a long restart. To do the long restart, please follow these steps:
In addition, I recommend taking a look at the rest of the tips provided in this link, to see if these tips could help:
Why isn't my Fitbit device's battery charging?
Hope this helps.
04-19-2021 07:12
04-19-2021 07:12
Looks like my device is regressing.....now it only gives me 6 vibes, off charger, on charger, 6 vibes again
It used to go to 7, show 0%, charges to 1% then jumps to 100%
04-23-2021 06:31
04-23-2021 06:31
@Piggy Thank you for the information.
If you notice the inconvenience persists, then I recommend reaching to our Support Team for further assistance. You can contact them through chat or over the phone. Click here to get connected.
Make sure to explain the inconvenience and the troubleshooting steps you've followed, this way our Support Team can assist you from there.
See you around.