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Charge 3 not counting steps at all

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‎01-17-2020 19:27 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-17-2020 19:27 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

I am very frustrated. I ordered a fit bit online and it never came so finally I bought one from a store only to have it not counting steps at all. What can I do to fix this? 

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‎01-17-2020 19:47

‎01-17-2020 19:47

Try restarting it several times. If it still doesnt count steps you will need to return it to the store you bought it from.

Restart your tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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