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Charge 3 not getting notifications from my iPhone

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‎05-10-2021 04:22 - last edited on ‎05-10-2021 04:30 by Fitbit Moderator

‎05-10-2021 04:22 - last edited on ‎05-10-2021 04:30 by Fitbit Moderator

I recently got a new phone, and I have not been getting notifications to my charge 3 ever since. I removed the device from my blue tooth, re added it, have deleted the app and re added it, I have checked several times and all of my notification settings are correct. I am at a total loss of what I need to do...

 

 

 

Moderator edit: subject for clarity

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‎05-10-2021 04:36

‎05-10-2021 04:36

Hello @CortnieS. Welcome to the community forums! 

 

Thank you for the detailed information and for the troubleshooting steps you've followed. At this time, please make sure that you've followed all of the steps provided in the following help article: How do I get notifications from my phone on my Fitbit device?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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