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Charge 3 not holding a charge

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‎05-04-2019 10:09 - last edited on ‎11-17-2020 11:08 by Fitbit Moderator

‎05-04-2019 10:09 - last edited on ‎11-17-2020 11:08 by Fitbit Moderator

My battery on Charge 3 only lasted 3 days this last full charge. Why?

 

 

Moderator edit: subject for clarity

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‎05-05-2019 05:16

‎05-05-2019 05:16

Welcome to the Community @klmeagher.

 

If your Charge 3 isn't holding a charge, I recommend taking a look at the help article: Can I improve my Fitbit device's battery life? and follow the instructions provided there. After those tips, test your unit.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-03-2020 11:23

In response to AlejandraFitbit

‎04-03-2020 11:23

I followed your suggestion and Fitbit held the charge.

 

Now since around Nov 19 I can NOT charge my Fitbit.

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