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Charge 3 not holding a charge

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‎01-02-2020 18:02 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎01-02-2020 18:02 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

My Fitbit battery has been giving me major issues for the week or so. The battery used to run quite well earlier. But for the last 6-7 days my battery is dying every 4-6 hours. This is just a 3-4 month old Fitbit Charge 3. Does anyone know what might be the issue? Is there any software update? Also, I don’t use the notifications function with the iOS. Any help please?

 

 

Moderator edit: subject for clarity

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‎01-03-2020 03:17

‎01-03-2020 03:17

Welcome to the Forums, @Sudhakapoor.

 

Thanks for troubleshooting this battery issue. If your Charge 3 isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test your unit.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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