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Charge 3 not holding a charge

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‎05-14-2020 14:41 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

‎05-14-2020 14:41 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

I've never had battery issues before. The battery usually lasts a week but I typically charge it every other day or so.  All of a sudden it hasn't been holding its charge and it's getting worse. I have not changed any settings or done anything different that could cause it to drain quicker.  Any ideas?

 

 

Moderator Edit: Clarified subject

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‎08-15-2020 08:09

‎08-15-2020 08:09

Welcome to the Community, @MegNeedsHelp.

 

If you are having problems with your tracker's battery, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test your unit.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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