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Charge 3 not holding a charge

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‎05-14-2020 17:30 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎05-14-2020 17:30 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

This just started today. I have had this device for a year and all of a sudden today, it drains the battery within an hour! Any suggestions??? 

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‎05-17-2020 14:29 - edited ‎05-17-2020 14:30

‎05-17-2020 14:29 - edited ‎05-17-2020 14:30

Welcome to the forums!

 

Please clean the contacts

Then Do a Restart

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

 

If it doesn't help contact support using the Help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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1 REPLY 1

‎05-17-2020 14:29 - edited ‎05-17-2020 14:30

‎05-17-2020 14:29 - edited ‎05-17-2020 14:30

Welcome to the forums!

 

Please clean the contacts

Then Do a Restart

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

 

If it doesn't help contact support using the Help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer