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Charge 3 not holding a charge

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‎05-19-2020 06:44 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

‎05-19-2020 06:44 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

Over the last two weeks I've noticed my Fitbit Charge 3 battery isn't staying charged for more then 3 days now vice 7 or more days like it use too. Is there something I can do to fix the problem or should I ask for a new Fitbit?

 

 

Moderator Edit: Clarified subject

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‎08-14-2020 11:48

‎08-14-2020 11:48

Welcome to the Community, @Bruins30.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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