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Charge 3 not holding a charge

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‎12-17-2020 22:04 - last edited on ‎12-18-2020 06:50 by Moderator Alum

‎12-17-2020 22:04 - last edited on ‎12-18-2020 06:50 by Moderator Alum

My charge 3 usually lasts a bit over a week. I try and charge it every weekend as that's the best time to not have it on. It's now going flat in 2-3 hours after being fully charged. Plus there seems to be a single line across the display that isn't displaying correctly.

 

 

Moderator Edit: Clarified subject

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‎12-18-2020 06:51

‎12-18-2020 06:51

Welcome to the Community, @Shigawahhhhh.

 

If your tracker isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test your unit.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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