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Charge 3 not holding a charge

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‎06-14-2021 13:41

‎06-14-2021 13:41

My charge 3 used to hold a charge for 6-7 days. Yesterday, battery drained; charged it and display said 100% charged. This morning - battery showed 21%. I have not changed any of my settings. 

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‎06-15-2021 08:19

‎06-15-2021 08:19

Welcome to the Fitbit Community, @kmsquared. Thank you for letting us know that your Charge 3 isn't holding a charge and that you haven't changed any of the settings. 

 

Please follow advise of help article: Can I extend my Fitbit device's battery life?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎06-15-2021 22:41

‎06-15-2021 22:41

I'm having the same issue. Only thing I did was update the fitbit app & now my Fitbit won't hold a charge for even 2 days. I tried unistalling & reinstalling the app, which slowed the draining a bit, but only slightly. What happened with that app update?!

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‎06-16-2021 07:13

In response to LinzWst1

‎06-16-2021 07:13

Welcome to the Fitbit Community @LinzWst1. Thank you for letting us know that you tried uninstalling and reinstalling the app to make your Charge 3 hold charge. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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