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Charge 3 not holding charge

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‎08-16-2021 23:09

‎08-16-2021 23:09

Iver the last few days my fit bit Charge 3 no longer keeps charge. I have tried cleaning the charging port, changing the point of charging but nothing works, it’s just draining too quickly, used to last nearly a week, doesn’t last a day now. 
not sure if related, but the screen is also pixelated. Please advise.

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4 REPLIES 4

‎08-17-2021 04:08

‎08-17-2021 04:08

@RachelG78 Thanks for stopping by!

 

Thank you for troubleshooting this issue. You can try the instructions in this help article to help improve your batterie's life.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-17-2021 07:05

In response to AlvaroFitbit

‎08-17-2021 07:05

Hi and thanks, but I have tried all and nothing I mean nothing works, I’m getting a little annoyed now, I think I need a replacement. Please advise.

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‎08-17-2021 11:01

‎08-17-2021 11:01

I have the exact same issue! I've implemented all the battery saving measures and the battery still barely lasts 3 days. This is beyond annoying!

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‎08-17-2021 12:18

In response to Irina3000

‎08-17-2021 12:18

Mine now barely lasts 12 hours.
Fitbit team, please advise on how you will help me please.

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