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Charge 3 not holding charge

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‎03-02-2022 23:55 - last edited on ‎03-03-2022 10:00 by Fitbit Moderator

‎03-02-2022 23:55 - last edited on ‎03-03-2022 10:00 by Fitbit Moderator

Fully charged my charge 3 this morning, by lunch it had died. Fully charged again this afternoon and lasted 10 minutes. It is 3years old. Anything to be done?

 

 

Moderator edit: format. 

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‎03-03-2022 12:52 - last edited on ‎05-28-2024 06:15 by Fitbit Moderator

‎03-03-2022 12:52 - last edited on ‎05-28-2024 06:15 by Fitbit Moderator

Welcome to the Fitbit Community, @Jayban. Thank you for letting us know about your Charge 3 battery duration.

Please follow the instructions of help article: Can I extend my Fitbit device's battery life?

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎03-03-2022 15:02

‎03-03-2022 15:02

I am having similar issues. I called the customer service and he had me reset my Charge and plug it in. So weird that this is happening! 

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‎03-08-2022 06:00 - last edited on ‎05-28-2024 06:15 by Fitbit Moderator

In response to CwgrlMama

‎03-08-2022 06:00 - last edited on ‎05-28-2024 06:15 by Fitbit Moderator

Welcome to the Fitbit Community, @CwgrlMama. I´m sorry to hear your Charge 3 isn´t holding charge either. 

Please contact us again if our Customer Support advise doesn´t work.

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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