Charge 3 not holding the charge and it keeps vibrating

[Slick99]

I charged my Fitbit and it won’t hold a charge now and now it just vibrates also my wristband was broken so I got a new one 

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @Slick99. Welcome to the community forums! 

Thank you for the detailed information and for letting us know that you got a new wristband. Regarding the inconvenience with the battery life of your Charge 3, I recommend reviewing these tips that help to extend it: Can I extend my Fitbit device's battery life?

If your Charge 3 keeps vibrating, please restart it by following the instructions here. For the broken wristband, I recommend visiting this thread for more information. 

Hope this helps. 

[Slick99]

My charge 3 the battery still won’t stay charged it’s will only stay charged for like 2 hrs and it vibrates when it is dying and turns off

Sent from my iPad

[WilsonFitbit]

@Slick99 Thank you for your reply and for providing additional details. 

At this time, I was able to see that you reached out to our Support Team and they have provided information and assistance. If you still have additional questions or inquiries about the outcome of your case, I recommend replying back to them and they will be glad to continue assisting you. 

See you around.