Charge 3 not pairing to my iPhone

[UKNOWN1]

My charge three dose not air but is stick on the we found your tracker page. 

[UKNOWN1 · Accepted solution]

It dose not pair I mean

[CindyMFitbit]

@UKNOWN1 It's nice to have you on board!

I appreciate the details shared in your post. If your phone is able to find your Charge 3, but it is not able to pair, I suggest trying the following: 

1. Turn off Bluetooth on your phone

2. Restart your Charge 3. See How do I restart my Fitbit device?

3. Restart your phone 

4. Turn on Bluetooth and then open the Fitbit app 

• Tap the today tab and tap your profile picture at the top left corner 
• Tap Set Up a Device 
• Choose your device and follow the on-screen instructions to continue. 

Hope this helps. 

[GSCG2021]

Had same issue and have followed all these steps you describe. However, over night the problem has occurred again. My Charge 3 only reports amount of battery charge left and absolutely nothing else. Getting quite frustrated. 

[AndreaFitbit]

Welcome to the Fitbit Community, @GSCG2021. Thank you for letting us know that you followed the described steps and that your Charge 3 only reports amount of battery and charge left.

I know how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums.