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Charge 3 not powering on

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‎11-18-2020 13:34 - last edited on ‎11-19-2020 03:25 by Fitbit Moderator

‎11-18-2020 13:34 - last edited on ‎11-19-2020 03:25 by Fitbit Moderator

My charge 3 not used for last 3 months...now it's not powering on...I have charged for more than 8hrs. I'm not.seeing the rear green lights...

I tried to connect my charge 3 to the charger and try to hold the button for a long time...my charge 3 keep on vibrating for long...but no display...

Kindly help me to bring back my device online..

 

 

Moderator Edit: Clarified subject

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‎11-19-2020 05:01 - last edited on ‎04-22-2025 07:21 by Fitbit Moderator

‎11-19-2020 05:01 - last edited on ‎04-22-2025 07:21 by Fitbit Moderator

@SunsetRunner744 It's great to see that you've visited the Fitbit Community!

Let me help you with your Charge 3 not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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