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Charge 3 not receiving calendar notifications

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‎02-02-2019 07:56 - last edited on ‎11-17-2020 11:22 by Fitbit Moderator

‎02-02-2019 07:56 - last edited on ‎11-17-2020 11:22 by Fitbit Moderator

I tried putting an event on my calendar  on Samsung 9+ and I saw no notification on my fitbit. Not sure what I am doing wrong

 

 

Moderator edit: updated subject for clarity

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‎02-04-2019 04:26

‎02-04-2019 04:26

Hey there @Bigdawg3768, it's nice to see you around here! The basic here is to make sure your calendar notification are turn On from your Notification settings  whiting the app and review also you have selected the calendar app of your choose and this Calendar app is syncing your events. Other reason that could be happening, is your phone's Bluetooth is not maintaining a constant connection with your Charge 3 for this to received your notifications.

 

So lets try to reset your app by logging out from your Fitbit app and going to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

 

If is not working try the steps of the following post: My Fitbit device isn't receiving notifications from my phone. Also, make sure that your Fitbit app is up-to-date. 

 

Give it a try to these steps and let me know how it goes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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4 REPLIES 4

‎02-04-2019 04:26

‎02-04-2019 04:26

Hey there @Bigdawg3768, it's nice to see you around here! The basic here is to make sure your calendar notification are turn On from your Notification settings  whiting the app and review also you have selected the calendar app of your choose and this Calendar app is syncing your events. Other reason that could be happening, is your phone's Bluetooth is not maintaining a constant connection with your Charge 3 for this to received your notifications.

 

So lets try to reset your app by logging out from your Fitbit app and going to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

 

If is not working try the steps of the following post: My Fitbit device isn't receiving notifications from my phone. Also, make sure that your Fitbit app is up-to-date. 

 

Give it a try to these steps and let me know how it goes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎02-10-2019 15:53

In response to MarreFitbit

‎02-10-2019 15:53

Thank you so much! It worked...I was beyond frustrated lol...very much appreciated! 

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‎02-11-2019 07:40

In response to Bigdawg3768

‎02-11-2019 07:40

You're very welcome @Bigdawg3768! I'm so glad to hear the steps worked. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-27-2020 07:51

In response to MarreFitbit

‎08-27-2020 07:51

After the most recent firmware update, my Fitbit Charge 3 HR won't notify me of my Google Calendar Meetings and Reminder events. This all worked fine before the firmware update.

I've reset the app and tracker 3 times. I've checked the Notifications section and verified the correct Calendar is selected.

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