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Charge 3 not receiving text messages - Samsung S20+

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‎12-23-2020 07:04 - last edited on ‎12-23-2020 19:11 by Fitbit Moderator

‎12-23-2020 07:04 - last edited on ‎12-23-2020 19:11 by Fitbit Moderator

I'm unable to get text messages on my charge 3 since getting a new phone S20+. I have checked everything I know to check. What can I do to fix this?

 

Moderator Edit: Clarified subject

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‎12-23-2020 19:11

‎12-23-2020 19:11

Hi @4fancy, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

I'll be here if further assistance is needed.

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