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Charge 3 not receiving text messages

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My Fitbit stopped notifying me of my texts. It still vibrates for my other set notifications. No changes had been made on my settings. I have tried restarting phone and Fitbit, checked all settings but still unable to get text messages. Any other suggestions?

 

 

Moderator edit: subject for clarity

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26 REPLIES 26

Samsung A20 is Not on the compatable list

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Même chose ici. Reçue pour Noël et ne fonctionne pu depuis 2 semaines. Je reçois les autres  notifications mais pas mes textes 

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Still no fix from Support but what I have done and what seems to be working on my S10+ was download and install a different message system from the play store. I set this as my default messaging system, turned off notifications to the other one both in Fitbit app and on my device. Not a great solution but at least I can receive messages again.

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I have been having the same issue as everyone else here. Not receiving text messages on my charge 3, but receive other notification on my charge 3. This has been going on since the beginning of January, and still no fix. I had an s10+, my charge 3 worked, been receiving every text messages since I got my charge 3 last May. Ever since the update to the Android 10 on the S10+, my charge 3 stopped receiving text notification. I recently got the Note 10+, set up the phone, set up my charge 3, I started receiving text on my charge 3, then my phone updated to the Android 10 and the charge 3 again stopped receiving text. Yes I do believe its not compatible with the Android 10 OS on the android phones. I really don't know if they're going to fix the issue,  but I really do hope that they do. It's been frustrating not receiving any text on my Fitbit.

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Any news on how/when this is going to get fixed yet?? Not receiving any notifications, messages or calls!!! Extremely annoying and frustrating!!!

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I broke down and bought a charge 4




Sent from my Verizon, Samsung Galaxy smartphone
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I have the same problem I’m just trying to reboot my charge 3 and it’s still not working I have no idea on what to do I have even restarted my phone it’s an iPhone X if that helps 

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