Charge 3 not recording weight lifting

[Norpat]

My charge 3 is not recording my weight lifting

[AlejandraFitbit]

It's great to welcome you @Norpat.

Is this happening with just weights or are you experiencing this problems with another exercise? In the meantime, I recommend restarting your Charge 3 by following the instructions provided in the help article How do I restart my Fitbit device?.

Hope to hear from you soon. 

[Norpat]

Thanks for replying, just restarted my fitbit3. It seems to be with weight lifting only. Any other suggestions

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[AlejandraFitbit]

Thanks for the information @Norpat.

Can you please tell me how are you logging this activity? Are you selecting the activity directly from the tracker or are you using SmarTtrack?

See you around. 

[Norpat]

I guess smart track, I can't find where to select weight lifting like I did with my charge 2. Thanks

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[AlejandraFitbit]

Thanks for this information @Norpat.

I recommend recording this activity by selecting it directly from the Charge 3. If you don't have it between your exercises, you can add it by doing the following:

1. Open the Fitbit app
2. Tap the Charge 3 icon
3. Tap Exercise Shortcuts
4. Tap the "+" icon, if you don't see this icon, remove an exercise that you won't use by swiping to the left and then you will see this
5. Select the exercises you want
6. Tap add to Charge 3
7. Sync

Keep me posted. 

[Norpat]

I read the manual and found out how to get to the weight lifting choice will try it next time at the gym and will add it the way you suggested. Thanks again for your help😊

[AlejandraFitbit]

I appreciate your participation in the Forums @Norpat.

It's great to hear that you read the manual and will try this option the next time you hit the gym. If there is anything else we can help you with, do not hesitate to let us know.

Keep the stepping up! 

[LTr0001]

Hi, I've had my Charge 3 for a week, I've tried following these instructions and they just don't work on the app. Assume everything has updated since then. I want to add weights but just can't work out how to do it. 

[Tbbl]

I have the same problem. I bought the C3 for that reason because my Alta can not auto track Weight training