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Charge 3 not registering EOV

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‎07-25-2020 00:04 - last edited on ‎11-16-2020 10:09 by Moderator Alum

‎07-25-2020 00:04 - last edited on ‎11-16-2020 10:09 by Moderator Alum

hi, does anybody know why my fitbit charge 3 stopped recording the oxygen fluctuation in the night. It worked for 2 nights, then it stopped, the only thing I've changed is the straps 🤔

Thanks for your help! 

 

 

Moderator Edit: Clarified subject

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‎11-16-2020 10:09 - last edited on ‎05-12-2025 07:05 by Fitbit Moderator

‎11-16-2020 10:09 - last edited on ‎05-12-2025 07:05 by Fitbit Moderator

Welcome to the Community, @Spinonepep.

If you move frequently during sleep, the movement can interfere with the light that bounces back to the sensors on your device.

To receive EOV data, note the following:

  • Make sure your Fitbit device is snug and secure before you go to sleep. For more information, see How do I wear my Fitbit device?
  • Make sure your Fitbit device is charged.
  • You must sleep 3 or more hours.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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